Pandanova LLC (hereinafter referred to as "the Company") has established the following Privacy Policy, built a framework for the protection of personal information, and ensures that all employees recognize the importance of personal information protection and act accordingly, thereby promoting the safeguarding of personal information.
Management of Personal Information
The Company shall maintain customers' personal information (as defined under the Act on the Protection of Personal Information, Act No. 57 of 2003; hereinafter the same) accurately and up-to-date. To prevent unauthorized access, loss, damage, alteration, or leakage of personal information, the Company implements necessary measures such as maintaining security systems, establishing management structures, and providing thorough employee training. We strictly manage personal information and implement appropriate security measures.
Purpose of Use of Personal Information
The personal information provided by customers will be used for purposes such as contacting customers, providing information about our services, and responding to inquiries, including sending emails and informational materials.
Prohibition of Disclosure or Provision to Third Parties
The Company shall properly manage customers' personal information and will not disclose it to third parties except in the following cases:
- When the customer has given consent
- When disclosure is necessary to a contractor entrusted with services requested by the customer
- When publicized for joint use
- When disclosure is required by law
Security Measures for Personal Information
To ensure the accuracy and security of personal information, the Company implements appropriate organizational, personnel, physical, and technical security measures, taking thorough precautions against security risks. In addition, the Company strives to monitor external environmental factors as needed.
Access and Correction Requests
Customers may request the disclosure, correction, addition, deletion, erasure, or suspension of use of their personal information. The Company will respond promptly after confirming the identity of the requesting individual.
Compliance with Laws and Review
The Company complies with all applicable Japanese laws and other standards concerning personal information in its possession, and will review and improve this policy as necessary.
Inquiries
For inquiries regarding the handling of personal information, please contact us at:
Company Overview
Pandanova LLC (Pandanova Godō Gaisha)
1-2-17-301 Higashi-Yukigaya, Ōta-ku, Tokyo 145-0065
For inquiries, please contact us via our Inquiry Form.